Legal and Risk Management Issues in the ED

Webinar Details

Speaker

Laura A Dixon

Industry

Healthcare

Speciality

Nursing

Available

All Days

Duration

120 Minutes


Registration Options

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Description

The emergency department (ED) is a high-risk area of liability for the hospital. This session will focus on legal and risk management issues that healthcare providers face while caring for patients in this high-risk environment. 

This program will also discuss how to comply with selected CMS hospital CoP and Joint Commission standards problematic for emergency department staff. It includes how the visitation law affects the ED and the CMS anesthesia standards on the use of deep sedation or moderate sedation in the emergency department and CMS hospital requirements regarding the use of standing orders in the ED. The issue of alarm fatigue and the impact in the ED including the Joint Commission NPSGs and sentinel event alert.

The Joint Commission standard on patient-centered communication will be discussed including the interpreter, low health literacy, and collecting race and ethnicity data in the ED. Also to be discussed is the OCR Section 1557 requirements. There must be a sign in the ED, a revised patient rights statement, qualified interpreters, auxiliary aids, and more.

Medication errors are the most common medical error and the common medication errors that occur in the ED will be discussed and how to avoid them. CMS made changes to medication management and opioid use and this is currently an area where hospitals are still struggling to meet compliance. The importance of discharge instructions will be covered and are important to prevent unnecessary readmissions and returns.

Learning Objectives

  • Discuss legal and risk management issues in the ED and recommendations including how to reduce the most common medication errors that occur in the ED.
  • Describe the importance of documenting the use of interpreters for patients with limited English proficiency
  • Describe that the visitation law requires the ED to give the patient written information on their rights including information on the hospital’s advance directive policy

Agenda

  • Negligence principles
  • EMTALA  
  • High-risk patient presentations
    •  Key ED risk guidelines
  •  Protocols and standing orders
    •  CMS interpretive guideline
  • Patient rights
    • CMS and Joint Commission standards (TJC)
  • Interpreters
  • Diagnostic errors and communication errors
  • OCR Section 1557 law and how it impacts the ED
  • TJC Patient Communication standard
    • Interpreters
    • Issue of low health literacy and use teach-back
  • Intoxicated patients (substance use disorder)
  • Safe opioid use and CMS standards
  • CMS Medication management
  • Alarm fatigue
  • CMS standing orders and protocols
  • TJC medication reconciliation
  • Abnormal x-ray and lab results
  • Discharge instructions
  • Discharges current issues and discharge instructions
  • ED policies and procedures
  • Reducing medication errors
  • ED TJC Patient Tracers
  • CT scan interferences
  • Resident orders

Who Should Attend

  • ED Physicians
  • ED Nurse Managers
  • ED and Clinic Nurses
  • Charge nurses
  • Nursing supervisors
  • Risk Managers
  • Consumer Advocates
  • In-House Legal Counsel
  • Compliance Officers
  • Nurse Educators
  • Patient Safety Officer
  • Joint Commission Coordinator
  • Director of Regulatory Affairs
  • Anyone involved with the care, treatment, and liability concerns of the ED patient
Laura A Dixon
Laura A Dixon

(BS, JD, RN, CPHRM)

Laura A. Dixon recently served as the Regional Director of Risk Management and Patient Safety for Kaiser Permanente Colorado where she provided consultation and resources to clinical staff. Prior to joining Kaiser, she served as the Director, of Facility Patient Safety and Risk Management and Operations for COPIC from 2014 to 2020. In her role, Ms. Dixon provided patient safety and risk management consultation and training to facilities, practitioners, and staff in multiple states. Such services included the creation of presentations on risk management topics, assessment of healthcare facilities; and development of programs and compilation of reference materials that complement physician-oriented products.

Prior to joining COPIC, she served as the Director, of the Western Region, Patient Safety and Risk Management for The Doctors Company, Napa, California. In this capacity, she provided patient safety and risk management consultation to the physicians and staff in the western United States. Ms. Dixon’s legal experience includes medical malpractice insurance defense and representation of nurses before the Colorado Board of Nursing.

Ms. Dixon has more than twenty years of clinical experience in acute care facilities, including critical care, coronary care, peri-operative services, and pain management.

As a registered nurse and attorney, Laura holds a Bachelor of Science degree from Regis University, RECEP of Denver, a Doctor of Jurisprudence degree from Drake University College of Law, Des Moines, Iowa, and a Registered Nurse Diploma from Saint Luke’s School Professional Nursing, Cedar Rapids, Iowa. She is licensed to practice law in Colorado and California.

Registration Options

Choose Your Options

Error Conference Exists In Wish-list.

Congrats Conference Added In Wish-list.


Need Corporate Discount ?


  • * For more than 6 attendee call us at +1-800-803-7592 or mail us at cs@conferencepanel.com
  • * For Check and ACH payment call us at +1-800-803-7592 or mail us at cs@conferencepanel.com
  • * Click to download the Order Form
Laura A Dixon
Laura A Dixon

(BS, JD, RN, CPHRM)

Laura A. Dixon recently served as the Regional Director of Risk Management and Patient Safety for Kaiser Permanente Colorado where she provided consultation and resources to clinical staff. Prior to joining Kaiser, she served as the Director, of Facility Patient Safety and Risk Management and Operations for COPIC from 2014 to 2020. In her role, Ms. Dixon provided patient safety and risk management consultation and training to facilities, practitioners, and staff in multiple states. Such services included the creation of presentations on risk management topics, assessment of healthcare facilities; and development of programs and compilation of reference materials that complement physician-oriented products.

Prior to joining COPIC, she served as the Director, of the Western Region, Patient Safety and Risk Management for The Doctors Company, Napa, California. In this capacity, she provided patient safety and risk management consultation to the physicians and staff in the western United States. Ms. Dixon’s legal experience includes medical malpractice insurance defense and representation of nurses before the Colorado Board of Nursing.

Ms. Dixon has more than twenty years of clinical experience in acute care facilities, including critical care, coronary care, peri-operative services, and pain management.

As a registered nurse and attorney, Laura holds a Bachelor of Science degree from Regis University, RECEP of Denver, a Doctor of Jurisprudence degree from Drake University College of Law, Des Moines, Iowa, and a Registered Nurse Diploma from Saint Luke’s School Professional Nursing, Cedar Rapids, Iowa. She is licensed to practice law in Colorado and California.