Best Practices in Roles and Staffing for Hospital Case Management: Learn How to Work at the Top of Your License

Webinar Details

Speaker

Toni G Cesta

Industry

Nursing

Speciality

Nursing

Available

All Days

Duration

60 Minutes


Registration Options

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Description

The role of the case manager and social worker is dynamic and constantly changing in response to the changes in health care delivery and reimbursement at the federal, state, and local levels. While change remains a constant, there are certain core roles and functions that apply to the work of the social worker and nurse case manager regardless of job setting. In addition, case managers and social workers work within guidelines that provide us with definitions of practice, guiding principles, and philosophy statements.

This program will discuss the Standards of Practice for social workers and nurse case managers as defined by the Case Management Society of America as they were updated in 2016. We will then apply those Standards to the contemporary roles of the nurse case manager and social worker. Finally, we will apply those roles to the everyday functions that social workers and nurses perform to complete their jobs. Referral criteria for high-risk psychosocially complex patients as well as social determinants of health will be reviewed followed by strategies for optimizing the skill sets of each discipline. This webinar will help your department understand the unique skill sets of the social worker versus the RN and how a true team can be created. By understanding the fundamentals of the work we do, you will be able to apply this knowledge to your practice in any setting!

Social workers and RN case managers are each uniquely qualified and bring specialized skills and talent to the interdisciplinary care team. So often these distinct skill sets are underutilized or both disciplines are blended together. Today there are best practice roles that each discipline can perform that allow each discipline to work “at the top of their license”.

Whether you are tweaking an existing program, modifying an existing one, or just want to better understand how to optimize the skill sets of case management professionals, you will find this webinar helpful to you.

Learning Objectives

  • Review the current Standards of Practice for Case Management
  • Discuss the contemporary, best practice roles of the RN case manager
  • Apply the contemporary, best practice roles of the social work case manager
  • Understand how to optimize the unique skill sets of each discipline
  • Learn how to work at the “top of your license”
  • Discuss high-risk social determinants of health that require the intervention of the social worker
  • Understand when both disciplines should work together, or when one discipline can manage a case independently

Areas Covered

  • Role of the social worker
  • Role of the RN Case Manager
  • Standards of practice
  • Social Determinants of Health
  • Psychosocial assessments
  • Discharge planning for Social worker versus RN
  • Development of a high-risk referral tool for social work
  • Integration of the roles

Who Should Attend

  • Directors of Case Management
  • Directors of Social Work
  • RN Case Managers
  • Social Workers
  • Directors of Quality Management
  • Vice Presidents of Nursing
  • Vice Presidents of Operations
Toni G Cesta
Toni G Cesta

(Ph.D., RN, FAAN)

Toni G. Cesta, Ph.D., RN, FAAN is a founding partner of Case Management Concepts, LLC, a consulting company that assists institutions in designing, implementing, and evaluating case management models in the acute care, emergency department, and outpatient settings. Dr. Cesta writes a monthly column called “Case Management Insider” in the Hospital Case Management newsletter in which she shares insights and information on current issues and trends in case management. 

Dr. Cesta has held positions as Senior Vice President – Operational Efficiency and Capacity Management at Lutheran Medical Center in Brooklyn, New York where she was responsible for case management, social work, discharge planning, utilization management, denial management, bed management, the patient navigator program, the clinical documentation improvement program, and systems process improvement. 

Dr. Cesta has a BS in Biology from Wagner College, a BS in Nursing from Adelphi University, an MA in Nursing Administration from New York University, and a Ph.D. in Nursing Research and Theory Development from New York University. Dr. Cesta is a Fellow of the American Academy of Nursing.

Registration Options

Choose Your Options

Save $10 - [ HEALTHCPTI ]

Error Conference Exists In Wish-list.

Congrats Conference Added In Wish-list.


Need Corporate Discount ?


  • * For more than 6 attendee call us at +1-800-803-7592 or mail us at cs@conferencepanel.com
  • * For Check and ACH payment call us at +1-800-803-7592 or mail us at cs@conferencepanel.com
  • * Click to download the Order Form
Toni G Cesta
Toni G Cesta

(Ph.D., RN, FAAN)

Toni G. Cesta, Ph.D., RN, FAAN is a founding partner of Case Management Concepts, LLC, a consulting company that assists institutions in designing, implementing, and evaluating case management models in the acute care, emergency department, and outpatient settings. Dr. Cesta writes a monthly column called “Case Management Insider” in the Hospital Case Management newsletter in which she shares insights and information on current issues and trends in case management. 

Dr. Cesta has held positions as Senior Vice President – Operational Efficiency and Capacity Management at Lutheran Medical Center in Brooklyn, New York where she was responsible for case management, social work, discharge planning, utilization management, denial management, bed management, the patient navigator program, the clinical documentation improvement program, and systems process improvement. 

Dr. Cesta has a BS in Biology from Wagner College, a BS in Nursing from Adelphi University, an MA in Nursing Administration from New York University, and a Ph.D. in Nursing Research and Theory Development from New York University. Dr. Cesta is a Fellow of the American Academy of Nursing.