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Description
Burnout Beyond the Frontlines: Recognizing and Addressing Burnout in Ourselves as Healthcare Leaders
Wellbeing efforts to reduce burnout are often geared towards staff providing direct patient care. Rarely does someone check in on healthcare leaders during critical events and challenging time to see how they are managing. These leaders work long hours holding a tremendous amount of staff distress, patient and family suffering, and organizational risk close to the chest, without a place to examine the impact upon their own psychological wellness. A large part of the role includes keeping sensitive information confidential.
These professionals may not have the support and resources on hand to manage stress and emotions caused by their position. This can lead to taking these stories home and feeling consumed by the role.
Learning Objectives
- Recognize challenges that cause stress and burnout for healthcare leaders.
- Identify signs of increased stress and warnings to be aware of that may require intervention.
- Review tools and resources to prevent burnout and promote resiliency and a life balance.
Areas Covered
- Overview of burnout, leaders as 3rd victims, recent data on the prevalence of burnout.
- Sharing of personal account of burnout and how the negative stigma delayed recognition and intervention.
- Discussion of early warning signs of stress and burnout.
- Discussion of tools that can be used to help manage increased stress and promote resiliency and positive well-being while achieving a work-life balance.
Why Should You Attend
Attending will help healthcare leaders recognize the signs of burnout and strategies to prevent it.
Who Should Attend
- Healthcare Leaders
Speaker
Tatum O’Sullivan, RN, BSN, MHSA, CPHRM, DFASHRM, CPPS, was the 2024 President of the American Society for Healthcare Risk Management. She is the Healthcare Loss Control Expert for Munich Re Specialty – North America. She was recently the Director of Safety, Risk, and Patient Family Relations at Mass General Brigham Medical Group in Massachusetts.
She is a Certified Professional in Health Care Risk Management (CPHRM) and Distinguished Fellow of the American Society for Health Care Risk Management (DFASHRM). Tatum is a dedicated member of the American Society for Health Care Risk Management (ASHRM), where she has served and chaired committees. Prior to serving as President, she was served as an Advisory Board member from 2019-2021.
She has been on the Board of the Northern New England chapter affiliated with ASHRM serving as Secretary and later as President in 2014 and 2017. She also served on the Board of the Massachusetts chapter as Secretary and as President in 2018. She has chaired and volunteered on various committees for the local chapters. In 2016, Tatum received the Paulette L. Gagnon Award from the Northern New England Society for Healthcare Risk Management. This is the chapter’s highest honor and goes to members who have distinguished themselves in promoting the chapter, the profession of risk management, and in the development of other risk professionals.
Tatum has presented on risk management and patient safety strategies locally, nationally, and internationally. She was a contributor on a publication for Health Care Management Review in 2017 and is a co-author for several ASHRM publications. Tatum was a contributor to the 2025 ASHRM white paper, Strategies for Promoting Risk Professional Resilience. She is a registered nurse and holds a Bachelor of Science in Nursing and a Master in Health Services Administration.