OHHS regulations mandate encryption for all email and text messages containing Protected Health Information (PHI). Their primary aim is to ensure that patient data remains secure during electronic communication. However, there is one notable exception to this rule. Patients who have been fully informed of the risks of unencrypted communication and who explicitly request it may be allowed to receive unencrypted messages.

This session will provide an in-depth analysis of these rules, emphasizing how healthcare providers can balance compliance with patient requests. Participants will learn about the technical, procedural, and legal requirements for implementing encryption systems. We will also examine real-world cases of organizations that faced penalties due to non-compliance and explore best practices for avoiding similar pitfalls.

The presentation will highlight the key challenges associated with applying the informed patient exception, including documentation standards, risk disclosures, and practical examples of adhering to this rule. By the end of the session, attendees will have a clear understanding of how to align their communication practices with OHHS encryption requirements while maintaining patient trust.

• Overview of OHHS regulations and HIPAA encryption mandates
• Key threats to patient data during electronic communication
• Understanding the informed patient exception
  • Criteria for meeting the exception
  • Best practices for documenting patient consent
• Legal and financial consequences of non-compliance
  • Case studies of penalties and breaches
• Steps for implementing and maintaining secure communication protocols
  • Identifying risks in current communication practices
  • Selecting encryption tools and technologies
• Policy updates and anticipated changes in encryption standards
• Actionable strategies for training staff and creating patient awareness.

• Discuss the growing concern about the protection of sensitive patient information in healthcare.
• Introduce OHHS (Office of Health and Human Services) regulations as a critical framework for safeguarding electronic communication.
• Explain the significance of mandatory encryption standards for email and text messages in compliance with HIPAA (Health Insurance Portability and Accountability Act).
• Highlight the single exception to encryption rules for informed patients and its rationale.
• Provide context for why encryption is essential to mitigate cyber threats, data breaches, and legal liabilities.

• Learn how to ensure compliance with OHHS encryption rules and avoid costly penalties that could range up to millions of dollars.
• Understand the only exception for informed patients and how it applies within your organization.
• Identify gaps in your current electronic communication protocols and improve data security practices.
• Stay ahead of regulatory updates and emerging legal challenges in healthcare communications.
• FUD liner for marketing purposes: “Are your emails and texts putting your patients’ data at risk? Learn how to protect sensitive information before the next compliance audit finds your vulnerabilities.”

• Compliance Officers
• Privacy Officers
• Healthcare Administrators
• IT and Security Professionals in the healthcare industry
• Risk Management Professionals
• Healthcare Providers and Practitioners (Doctors, Nurses, and Medical Staff)