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Presented by Dr. Michael C. Redmond
Duration - 60 Minutes
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OHHS regulations mandate encryption for all email and text messages containing Protected Health Information (PHI). Their primary aim is to ensure that patient data remains secure during electronic communication. However, there is one notable exception to this rule. Patients who have been fully informed of the risks of unencrypted communication and who explicitly request it may be allowed to receive unencrypted messages.
This session will provide an in-depth analysis of these rules, emphasizing how healthcare providers can balance compliance with patient requests. Participants will learn about the technical, procedural, and legal requirements for implementing encryption systems. We will also examine real-world cases of organizations that faced penalties due to non-compliance and explore best practices for avoiding similar pitfalls.
The presentation will highlight the key challenges associated with applying the informed patient exception, including documentation standards, risk disclosures, and practical examples of adhering to this rule. By the end of the session, attendees will have a clear understanding of how to align their communication practices with OHHS encryption requirements while maintaining patient trust.
Dr. Redmond is an International Consultant, Speaker, Author, and Trainer. Dr. Michael C. Redmond has helped organizations create great Programs. Her vast background includes consulting as a Sr. Manager for both Deloitte and KPMG for 7 ½ years, Chubb Services for 5 years, and 11 years with Redmond Worldwide. Dr.... Read more
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