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May 29, 2026 , 01 : 00 PM EST |  8 Days Left

PECOS Access and Surrogacy: Compliance Safe Medicare Enrollment Management

Presented by Tammy West
Duration - 60 Minutes

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Description

Managing Medicare enrollment through PECOS has become increasingly complex as CMS tightens access controls, authentication requirements, and data integrity expectations. Improper system access, shared logins, or misunderstood “surrogacy” rules can quickly create compliance risk, enrollment delays, and downstream billing issues.

This educational webinar provides a clear, practical overview of PECOS access and Medicare enrollment surrogacy, focusing on what is permitted, what is prohibited, and how organizations can establish compliant workflows for enrollment, maintenance, and revalidation activities. Participants will learn how authorized access works within PECOS and related systems, how surrogacy differs from inappropriate credential sharing, and how to support enrollment efficiency without violating CMS requirements.

Learning Objectives

  • Explain PECOS access requirements and CMS expectations for Medicare enrollment management.
  • Define Medicare enrollment “surrogacy” and distinguish it from prohibited credential sharing.
  • Identify who may be authorized to access, view, and update provider enrollment data.
  • Understand common access‑related compliance risks and how to prevent them.
  • Implement compliant workflows for Medicare enrollment maintenance, updates, and revalidation.
  • Reduce enrollment delays caused by access issues, authentication failures, or role confusion.

Areas Covered

  • Overview of PECOS and Medicare Enrollment Access Requirements
  • What “Surrogacy” Means in Medicare Enrollment
  • Authorized vs. Unauthorized Access: Where Organizations Get It Wrong
  • Managing Third‑Party and Internal Enrollment Support Safely
  • Common Compliance Pitfalls and Audit Risks
  • Best Practices for Ongoing PECOS Maintenance and Revalidation
  • Q&A

Background

This webinar focuses on managing Medicare enrollment through PECOS with an emphasis on compliance, audit readiness, and risk reduction. It details the complexities introduced by CMS regulations on access controls and surrogacy rules, aiming to educate physician practices, hospitals, and credentialing teams on authorized PECOS access, distinguishing legitimate surrogacy from unauthorized credential sharing, and establishing compliant workflows to prevent enrollment delays and billing issues. The session covers topics including PECOS access requirements, surrogacy definitions, compliance pitfalls, and best practices for enrollment maintenance, targeting professionals such as credentialing specialists, payer enrollment staff, and practice managers.

Why Should You Attend

Designed for physician practices, hospitals, credentialing teams, and payer enrollment professionals, this session emphasizes real‑world application, audit readiness, and risk reduction—not system shortcuts.

Who Should Attend

  • Credentialing specialist
  • Payer enrollment specialist
  • Practice managers
  • Practice Administrators
  • New Physicians
  • Physician practices
  • CVOs
  • Payer enrollment agencies
  • Medical staff offices
  • Revenue Cycle Managers

Speaker

Tammy West

Tammy is the Senior Director of CVO Operations and Regulatory Compliance with The Hardenbergh Group. She brings 25 years of experience in healthcare administration and 18 years in Medical Staff Services. She specializes in CVO operations, provider credentialing, provider enrollment, quality analysis, quality improvement, quality auditing, delegation audits, and policy and procedure creation and implementation. She has extensive experience with CMS, TJC, and NCQA requirements for provider credentialing and medical staff services.

Tammy leverages her vast professional experience to help clients assess and improve operational efficiency, prepare for regulatory surveys and audits, pursue NCQA accreditation and certification, and more.

Tammy has a master’s in healthcare administration with a minor in Education and a BS in Human Services Management. She is a member of the North Carolina Association Medical Staff Services and the National Association of Medical Staff Services.