Risk Management, Patient Safety and Regulatory Issues: Issues for Clinic, Physician Offices and Hospitals 2020

Webinar Details

Speaker

Laura A Dixon

Industry

Healthcare

Speciality

Nursing

Available

All Days

Duration

120 Minutes


Registration Options

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Description

This session will cover the various risk, patient safety, and regulatory issue. It will discuss OCR and CMS requirements. Documentation, complaint handling, patient identification, advertising, access to medical records, allergy checking, chain of command,  diagnostic tracking, tracking of tests ordered, immunization, and more will be discussed.

Learning Objectives

  • Discuss that the OCR is fining medical offices, clinics, and other healthcare providers who do furnish the patient a timely copy of their medical records
  • Recall the importance of documentation in preventing medical malpractice cases and wrongful death
  • Describe that every healthcare facility should have a process on how to handle grievances and complaints.

Outline

  • Patient Access to Medical Records
    • Hot area and many recent fines from OCR
  • Complying with OCR Section 1557
    • 2 signs requirement, complaints, and interpreters
  • Ensuring Tests are Done and Communication to Patients
    • Ensure tests are ordered, abnormal test results, critical test results, case in point
  • Documentation Recommendations
  • Grievance and Complaint Management
  • Other Important Things
  • Truth in Advertising
  • Communication
  • Infection Control
  • Diagnostic Errors
  • CDC Vaccine Storage and Handling 2020 changes
  • Ligature Risks and preventing suicide
  • Duty to Treat
  • Choosing Wisely and Decision Support
  • AHRQ Candor
  • Policies and Procedures
  • Protocols and Standing Orders

Who Should Attend

Any physician, clinic, hospital, or office staff who is interested in risk management and patient safety issues. This includes office and clinic managers and staff and risk managers and patient safety officers. It includes nurses, consumer advocates, legal counsel, nurse educators, patient advocates, Health Information managers, and staff and compliance officers.

Laura A Dixon
Laura A Dixon

(BS, JD, RN, CPHRM)

Laura A. Dixon recently served as the Regional Director of Risk Management and Patient Safety for Kaiser Permanente Colorado, providing consultation and resources to clinical staff. Prior to joining Kaiser, she served as the Director of Facility Patient Safety and Risk Management and Operations for COPIC from 2014 to 2020. In her role, Ms. Dixon provided patient safety and risk management consultation and training to facilities, practitioners, and staff in multiple states. Such services included creating presentations on risk management topics, assessing healthcare facilities, developing programs, and compiling reference materials that complement physician-oriented products.

Before joining COPIC, she served as the Director, of the Western Region, Patient Safety and Risk Management for The Doctors Company, Napa, California. In this capacity, she provided patient safety and risk management consultation to the physicians and staff in the western United States. Ms. Dixon’s legal experience includes medical malpractice insurance defense and representation of nurses before the Colorado Board of Nursing.

Ms. Dixon has over twenty years of clinical experience in acute care facilities, including critical care, coronary care, peri-operative services, and pain management.

As a registered nurse and attorney, Laura holds a Bachelor of Science degree from Regis University, RECEP of Denver, a Doctor of Jurisprudence degree from Drake University College of Law, Des Moines, Iowa, and a Registered Nurse Diploma from Saint Luke’s School Professional Nursing, Cedar Rapids, Iowa. She is licensed to practice law in Colorado and California.

Registration Options

Choose Your Options

Error Conference Exists In Wish-list.

Congrats Conference Added In Wish-list.


Need Corporate Discount ?


  • * For more than 6 attendee call us at +1-800-803-7592 or mail us at cs@conferencepanel.com
  • * For Check and ACH payment call us at +1-800-803-7592 or mail us at cs@conferencepanel.com
  • * Click to download the Order Form
Laura A Dixon
Laura A Dixon

(BS, JD, RN, CPHRM)

Laura A. Dixon recently served as the Regional Director of Risk Management and Patient Safety for Kaiser Permanente Colorado, providing consultation and resources to clinical staff. Prior to joining Kaiser, she served as the Director of Facility Patient Safety and Risk Management and Operations for COPIC from 2014 to 2020. In her role, Ms. Dixon provided patient safety and risk management consultation and training to facilities, practitioners, and staff in multiple states. Such services included creating presentations on risk management topics, assessing healthcare facilities, developing programs, and compiling reference materials that complement physician-oriented products.

Before joining COPIC, she served as the Director, of the Western Region, Patient Safety and Risk Management for The Doctors Company, Napa, California. In this capacity, she provided patient safety and risk management consultation to the physicians and staff in the western United States. Ms. Dixon’s legal experience includes medical malpractice insurance defense and representation of nurses before the Colorado Board of Nursing.

Ms. Dixon has over twenty years of clinical experience in acute care facilities, including critical care, coronary care, peri-operative services, and pain management.

As a registered nurse and attorney, Laura holds a Bachelor of Science degree from Regis University, RECEP of Denver, a Doctor of Jurisprudence degree from Drake University College of Law, Des Moines, Iowa, and a Registered Nurse Diploma from Saint Luke’s School Professional Nursing, Cedar Rapids, Iowa. She is licensed to practice law in Colorado and California.