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1-Days Seminar

Essential Management Skills - What Every Manager Needs to Know

Chris DeVany
Human Resources
Course ID: 803895EM

Upcoming
Starts in 46 day(s)
March 19, 2026
Virtual Training Through In Person
1 Corporate Place Suite 120, Piscataway , NJ 08854 , USA

Take charge of your daily responsibilities with the confidence and knowledge of an experienced pro!

Were you promoted into management without ever having had the time and training to master the necessary skills? Have you been working without the basic tools in the key functional areas that are the reality of your day-to-day job as a manager? At this seminar, you will gain a “big picture” understanding of your role within your organization and learn how to build and manage a highly functioning unit. You will cover the management role from soup to nuts as you focus on: time management, project management, human resources, budgeting and basic finance, and leadership skills.

Learning Objectives
  • Understand the real work of the manager—integrating people and activities
  • Become a more effective and efficient manager by utilizing effective time management techniques
  • Track work activities, implement project processes, and successfully manage projects across your organization
  • Build and maintain the right employee talent base
  • Improve budgeting competence and manage operational costs
  • Identify and solve problems through proactive leadership.
Areas Covered
  • Are you a manager or an administrator?
  • How to evaluate and determine competencies in your unit
  • How to find time, set priorities, and make decisions
  • Familiarize yourself with project management tools and project processes
  • How to write a job description and how to put the right person in the right job
  • Forecast future expenditures, develop cost analysis, and practice presenting financial data.
  • Key leadership skills.
Who Should Attend
  • Manager
  • Assistant Manager
  • Associate Manager
  • Department Manager
  • Operations Manager
  • Office Manager
  • Administrative Manager
  • Team Manager
  • Unit Manager
  • Project Manager
  • Program Manager
  • Supervisor
  • Team Lead
  • Team Leader
  • Section Head
  • Practice Manager
  • Service Delivery Manager
  • Business Operations Manager
  • HR Manager
  • HR Business Partner
  • Operations Supervisor
  • Operations Coordinator
  • Finance Manager
  • Budget Manager
  • Cost Center Manager
  • Technical Manager
  • Engineering Manager
  • IT Manager
  • Senior Manager
  • Functional Manager
  • People Manager
March 19, 2026 ( 7:30 AM EST - 5:00 PM EST ) - DAY 1

7:30am – 8:15am                    Breakfast

8:15am – 9:45am                    The Manager’s Reality

  • Gain a Better Understanding of What Managers Really Do
  • Distinguish between Management and Administration, and Focus Your Efforts on Management Activities
  • Identify at Least Two Management Issues You Wish to Address
  • Make an Action Plan for Learning

9:45am – 10:00am                  Break

10:00am – 11:00am    Managing Time

  • Understand the Value of Your Time
  • Set Priorities to Support Your Organizational Goals
  • Choose Between Competing Priorities
  • Handle Nonessential or Nonvalid Tasks
  • Learn Nine Techniques for Handling Activities
  • Gain More Control Over How You Use Time By Implementing Six Key Steps

11:00am – 12:00pm   Managing Projects

  • Differentiate Between a Project and Ongoing Responsibilities
  • Understand the Basic Terminology for Project Management
  • Use a Four-Step Process to Better Manage Your Projects
  • Select the Appropriate Project Management Tools to Support Your Efforts
  • Appropriately Use Project Management Processes in Your Work

12:00pm – 1:00pm                 Lunch

1:00pm – 2:30pm                   Introduction to the Budgeting Process

  • Understand the Purpose of an Organizational Budget
  • Recognize Basic Business Financials
  • Identify the Various Use Different Budgeting Processes
  • Distinguish Between Direct and Indirect Costs
  • Develop Ways to Estimate (Project) Costs
  • Analyze a Budget
  • Use Your Budget to Forecast Future Opportunities
  • Get Your Budget Approved

2:30pm – 2:45pm                   Break

2:45pm – 3:30pm                   HR 101—It’s All About People

  • Develop an Organizational Performance Management Plan
  • Write a Job Description
  • Hire the Right Person for the Job Through Effective Interviewing
  • Define Your Expectations By Creating SMART Goals
  • Provide Effective Feedback Regarding Performance and Developmental Opportunities

3:30pm – 4:00pm                   The Manager and the Team

  • Distinguish a Work Group from a Work Team
  • Identify the Key Competencies Needed By Effective Team Members
  • Recognize and Develop the Competencies of Your Team
  • Encourage Value-added Teaming to Foster Organizational Success

4:00pm – 4:30pm                   Preparing to Lead

  • Identify the Attributes of Effective Leaders
  • Recognize the Individual and Situational Variables Surrounding Leadership
  • Use Appropriate Leader Attributes for Effective Leadership
  • Understand Why People Would or Should Follow You
  • Determine What It Takes to Take the Lead and Make a Plan for Improvement

4:30pm – 5:00pm                   The Manager’s Reality Plan

  • Reflect on the Tools You’ve Learned Over the Past Three Days to Manage and Lead Your Team
  • Consider the Lessons from Devon’s Experiences and Apply These Lessons in Your Workplace
  • Describe Your Successes and Opportunities in Your Role
  • Develop a Personal Action Plan
Chris DeVany
Chris DeVany
Chris DeVany is the founder and president of Pinnacle Performance Improvement Worldwide, a firm that focuses on management and organization development. Pinnacle’s clients include global organizations such as Visa International, Cadence Design Systems, Coca-Cola, Sprint, Microsoft, Aviva Insurance, Schlumberger, and over 500 other organizations in 22 countries.  He also has consulted with government agencies from the United States, the Royal Government of Saudi Arabia, Canada, the Cayman Islands, and the United Kingdom. He has published numerous articles in the fields of surviving mergers and acquisitions, surviving change, project management, management, sales, team-building, leadership, ethics, customer service, diversity, and work-life balance, in publications ranging from ASTD/Performance In Practice to Customer Service Management.  His book, “90 Days to a High-Performance Team”, published by McGraw Hill and often accompanied by in-person, facilitated instruction, has helped and continues to help thousands of executives, managers, and team leaders improve performance.  He has appeared hundreds of times on radio and television interview programs to…
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