Failure Modes & Effects Analysis (FMEA) is a valuable risk assessment process that should be used more often in healthcare problem-solving and decision-making. So many decisions are made by opinion rather than analysis. Following the FMEA process promotes a structured conversation bringing forth the best solution(s) to eliminate/minimize potential failures. Patricia Morrill provides examples of the advantages of FMEA usage including preventable medical harm, business processes, facility planning, and construction. This session actually provides training on how to perform the FMEA process.

• Learn how to use FMEA and when to use this important risk assessment.
• Understand the relevance of the FMEA process to healthcare business processes, clinical operational workflows, facility changes, and new space planning.

• The goal of FMEA
• FMEA assists in more robust decision-making: grounded in analysis vs. opinion
• Developing a problem-solving culture leads to more proactive thinking vs. ‘firefighting’ reactions
• When to consider the FMEA process
• Training on FMEA

The Joint Commission continues to promote proactive risk assessments and cites FMEA as one of the best-known tools. Patricia Morrill has worked with FMEA in a multitude of healthcare settings and provides a quick lesson on how to use FMEA. She shares varied examples of benefits for you and your organization.

• Healthcare VP/Director/Manager
• Director/Manager of Healthcare Quality
• Director/Manager of Healthcare Process Improvement
• Healthcare Risk Manager / Safety Officer
• VP of Healthcare Operations / Chief Operating Officer