Patricia Morrill is the President of PM Healthcare Consulting, LLC. She is a Board Certified Patient Advocate (BCPA), Project Management Professional (PMP), and Evidence-Based Design Accredited Professional (EDAC), with certifications in Lean and Six Sigma. She is a national speaker, professional development instructor, and the author of “Risk Assessment as Standard Work in Design” published in the HERD Journal; and “The Perils of Un-Coordinated Healthcare: A Strategic Approach toward Eliminating Patient Harm” published by Routledge of Taylor & Francis.