Harassment & Bullying: A Sepsis in Healthcare

Webinar Details

Speaker

Susan Strauss

Industry

Healthcare Management

Speciality

Healthcare Management

Available

All Days

Duration

60 Minutes


Registration Options

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Description

Healthcare organizations are said to be at more risk for bullying and harassment than other types of industries. The Joint Commission has recognized the hostile healthcare environment by creating a patient safety standard specifically geared to the “disruptive” behavior among healthcare workers. Research suggests that healthcare workers are highly likely to be harassed and bullied by physicians, patients and their families, visitors, and coworkers.

Often the perpetrator is not held accountable and the misconduct continues resulting in poor morale, turnover, absenteeism, costly lawsuits, and a decrease in the quality of patient care.

Learning Objectives

  • To define protected class harassment as it relates to federal and state laws
  • To discuss bullying in healthcare
  • To review current research on harassment and bullying in healthcare
  • To identify the effects of harassment and bullying on the victim, the work unit, the organization, and patient care
  • To discuss The Joint Commission’s patient care standard on disruptive behavior
  • To identify steps to take when patients harass or bully staff
  • To discuss management’s responsibility in the prevention and intervention of harassment and bullying

Who Should Attend

  • Human Resources Professionals
  • Nursing Supervisors
  • Chief Nursing Officer
  • Director of Nursing
  • VP of Nursing
  • Registered Nurses
  • Licensed Practical Nurses
  • Hospital Administrators
Susan Strauss
Susan Strauss

(Workplace, School Harassment & Bullying Consultant)

Dr. Susan Strauss is a national and international consultant, speaker, and trainer in organizational effectiveness and management development. She has established numerous onboarding/new employee orientation programs for both small and large organizations. Her clients are from business, education, healthcare, law, and government from both the public and private sectors. Susan has authored over 30 book chapters, books, and articles. She has been featured on 20/20, CBS Evening News, and other national and international television and radio programs as well as interviewed for newspaper and journal articles.

Susan has her doctorate in organizational leadership, a master’s degree in community health, and is a former RN.

Registration Options

Choose Your Options

Save $10 - [ HEALTHCPTI ]

Error Conference Exists In Wish-list.

Congrats Conference Added In Wish-list.


Need Corporate Discount ?


  • * For more than 6 attendee call us at +1-800-803-7592 or mail us at cs@conferencepanel.com
  • * For Check and ACH payment call us at +1-800-803-7592 or mail us at cs@conferencepanel.com
  • * Click to download the Order Form
Susan Strauss
Susan Strauss

(Workplace, School Harassment & Bullying Consultant)

Dr. Susan Strauss is a national and international consultant, speaker, and trainer in organizational effectiveness and management development. She has established numerous onboarding/new employee orientation programs for both small and large organizations. Her clients are from business, education, healthcare, law, and government from both the public and private sectors. Susan has authored over 30 book chapters, books, and articles. She has been featured on 20/20, CBS Evening News, and other national and international television and radio programs as well as interviewed for newspaper and journal articles.

Susan has her doctorate in organizational leadership, a master’s degree in community health, and is a former RN.